Warranty & Repair
Your stone installation comes with a 1-year limited warranty.
Centurion Stone of Iowa is the leading distributor of stone veneer products, and has been providing high quality cultured stone products for over a decade. Centurion products are manufactured at a state-of-the-art facility in Nashville, Tennessee. A copy of Centurion, Inc.’s 50-year Pro-Rated materials warranty is available upon request. Centurion Stone of Iowa partners with many masonry subcontractors for the installation of our products. We choose to work with only those contractors who have proven to exhibit the highest integrity and workmanship that will meet the high standards set by us, and that our customers expect. All of our masons are fully insured and provide a 2-year limited warranty on their stone installation. The following attributes are considered to enhance the character of the stone and should NOT be considered faults in installation: varying grout sizes, gaps in dry stack, cut pieces, distribution of color tones, and seeping mortar in dry stack. This labor warranty does not cover any circumstances uncontrollable by the installer. This includes damaged or cracked stone due to: heaving concrete, shifting/twisting of columns framed with a non-masonry product, settling of building, any damage caused by you (snow blower), and acts of God. Centurion Stone of Iowa is not responsible for water-proofing. Our stone products along with masonry grout, do allow minimal water penetration. Our masonry subcontractors practice the latest, most up-to-date installation methods in attempt to avoid any water or moisture issues. Upon completion of all exterior projects, it is recommended that the customer caulk any areas of concern. These areas may include, but are not limited to: where water edge meets siding, top of columns where cap meets frame, stone meets windows, or stone meets any other non-masonry material. We do ask that the customer understand that stone is intended to look “irregular” and “imperfect”, as these qualities contribute to the overall elegance and artful distinction that sets stone apart from other forms of masonry products.
SUBMIT WARRANTY FORM
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Your project is important to us, and there are multiple options for your interior and exterior areas. View our project gallery for inspiration.
2017 Holiday Hours for our Iowa and Omaha locations:
Closed November 23rd, 24th and 25th.
Closed December 23rd, 24th, 25th and 26th.
Closed December 30th through January 2nd.